We are called to serve!!
Proventures Education and Consulting ServicesProventures Education and Consulting ServicesProventures Education and Consulting Services
(Mon - Saturday)
[email protected]
Hyderabad 500019
Proventures Education and Consulting ServicesProventures Education and Consulting ServicesProventures Education and Consulting Services

Project Quality Management – PMBOK Sixth Edition

Introduction

Project Quality management scope expanded in the process “ Manage Quality “. Earlier it was called Perform Quality Assurance

Process level name changes

Fifth Edition Processes

Sixth Edition Processes

8.1 Plan Quality Management

8.1 Plan Quality Management

8.2 Perform Quality Assurance

8.2 Manage Quality

8.3 Control Quality

8.3 Control Quality

Key concepts in Quality Management

The effectiveness of quality management in any organization is presented as five level growth maturity as below is an interesting aspect to the current standardproject-quality-management

Trends and  Emerging Practices in Project Schedule Management

  • Customer Satisfaction
  • Continuous improvement
  • Management Responsibility
  • Mutually beneficial partnership with suppliers

Tailoring Consideration

The project manager will need to tailor the way quality management processes are applied in the following areas :

  • Policy compliance and auditing
  • Standards and Regulatory Compliance
  • Continuous improvement
  • Stakeholders engagement

ITTO Changes across the processes.

Plan Quality Management Plan

  • Process improvement plan as an auxiliary plan dropped. QMP scope should cover process improvement activities also
  • Test and inspection planning added as a new technique as most of the project involves some form of testing, reviews and inspections
  • The plan outputs will update the RTM with respect to test plan/script references and quality related new risks to risk register

Input

T&T

Output

Project charter

Expert judgment

Quality management plan

Project management plan
1. Requirements management plan
2. Risk management plan
3. Stakeholder engagement plan
4. Scope baseline

Data gathering
1. Benchmarking
2. Brainstorming
3. Interviews

Process improvement plan

Project documents
1. Assumption log
2. Requirements documentation
3. Requirements traceability matrix
4. Risk register
5. Stakeholder register

Data analysis
1. Cost-benefit analysis
2. Cost of quality

Quality metrics

EEF & OPA

Decision making
1. Multi criteria decision analysis

Project management plan updates
1. Risk management plan
2. Scope baseline

Data representation
1. Flowcharts
2. Logical data model
3. Matrix diagrams
4. Mind mapping

Project documents updates
1. Lessons learned register
2. Requirements traceability matrix
3. Risk register
4. Stakeholder register

Test and inspection planning

Meetings

Manage Quality

The scope of this process is expanded beyond quality assurance without altering the QA aspects

Definition: The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.

Benefits: It increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality. Manage Quality uses the data and results from the control quality process to reflect the overall quality status of the project to the stakeholders.

Tools and techniques :

  • Additional tools like Design for X, Problem solving and multi-criterion decision analysis are added
  • Quality improvement is added as a tool instead of auxiliary plan
  • Test and evaluation documents and quality reports are new additional documents

Input

T&T

Output

Project management plan
1. Quality management plan

Data gathering
1. Checklists

Quality reports

Project documents
1. Lessons learned register
2. Quality control measurements
3. Quality metrics
4. Risk report

Data analysis
1. Alternatives analysis
2. Document analysis
3. Process analysis
4. Root cause analysis

Test and evaluation documents

OPA

Decision making
1. Multi criteria decision analysis

Change requests

Data representation includes:
1. Affinity diagrams
2. Cause-and-effect diagrams
3. Flowcharts
4. Histograms
5. Matrix diagrams
6. Scatter diagrams

Project management plan updates
1. Quality management plan
2. Scope baseline
3. Schedule baseline
4. Cost baseline

Audits

Project documents updates
1. Issue log
2. Lessons learned register
3. Risk register

Design for X

Problem solving

Quality improvement methods

Control Quality

Control Quality has gone through few changes.

Introduction

Project Quality management scope expanded in the process “ Manage Quality “. Earlier it was called Perform Quality Assurance

Process level name changes

Fifth Edition Processes

Sixth Edition Processes

8.1 Plan Quality Management

8.1 Plan Quality Management

8.2 Perform Quality Assurance

8.2 Manage Quality

8.3 Control Quality

8.3 Control Quality

Key concepts in Quality Management

The effectiveness of quality management in any organization is presented as five level growth maturity as below is an interesting aspect to the current standardproject-quality-management

Trends and  Emerging Practices in Project Schedule Management

  • Customer Satisfaction
  • Continuous improvement
  • Management Responsibility
  • Mutually beneficial partnership with suppliers

Tailoring Consideration

The project manager will need to tailor the way quality management processes are applied in the following areas :

  • Policy compliance and auditing
  • Standards and Regulatory Compliance
  • Continuous improvement
  • Stakeholders engagement

ITTO Changes across the processes.

Plan Quality Management Plan

  • Process improvement plan as an auxiliary plan dropped. QMP scope should cover process improvement activities also
  • Test and inspection planning added as a new technique as most of the project involves some form of testing, reviews and inspections
  • The plan outputs will update the RTM with respect to test plan/script references and quality related new risks to risk register

Input

T&T

Output

Project charter

Expert judgment

Quality management plan

Project management plan
1. Requirements management plan
2. Risk management plan
3. Stakeholder engagement plan
4. Scope baseline

Data gathering
1. Benchmarking
2. Brainstorming
3. Interviews

Process improvement plan

Project documents
1. Assumption log
2. Requirements documentation
3. Requirements traceability matrix
4. Risk register
5. Stakeholder register

Data analysis
1. Cost-benefit analysis
2. Cost of quality

Quality metrics

EEF & OPA

Decision making
1. Multi criteria decision analysis

Project management plan updates
1. Risk management plan
2. Scope baseline

Data representation
1. Flowcharts
2. Logical data model
3. Matrix diagrams
4. Mind mapping

Project documents updates
1. Lessons learned register
2. Requirements traceability matrix
3. Risk register
4. Stakeholder register

Test and inspection planning

Meetings

Manage Quality

The scope of this process is expanded beyond quality assurance without altering the QA aspects

Definition: The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.

Benefits: It increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality. Manage Quality uses the data and results from the control quality process to reflect the overall quality status of the project to the stakeholders.

Tools and techniques :

  • Additional tools like Design for X, Problem solving and multi-criterion decision analysis are added
  • Quality improvement is added as a tool instead of auxiliary plan
  • Test and evaluation documents and quality reports are new additional documents

Input

T&T

Output

Project management plan
1. Quality management plan

Data gathering
1. Checklists

Quality reports

Project documents
1. Lessons learned register
2. Quality control measurements
3. Quality metrics
4. Risk report

Data analysis
1. Alternatives analysis
2. Document analysis
3. Process analysis
4. Root cause analysis

Test and evaluation documents

OPA

Decision making
1. Multi criteria decision analysis

Change requests

Data representation includes:
1. Affinity diagrams
2. Cause-and-effect diagrams
3. Flowcharts
4. Histograms
5. Matrix diagrams
6. Scatter diagrams

Project management plan updates
1. Quality management plan
2. Scope baseline
3. Schedule baseline
4. Cost baseline

Audits

Project documents updates
1. Issue log
2. Lessons learned register
3. Risk register

Design for X

Problem solving

Quality improvement methods

Control Quality

Control Quality has gone through few changes.

Introduction

Project Quality management scope expanded in the process “ Manage Quality “. Earlier it was called Perform Quality Assurance

Process level name changes

Fifth Edition Processes

Sixth Edition Processes

8.1 Plan Quality Management

8.1 Plan Quality Management

8.2 Perform Quality Assurance

8.2 Manage Quality

8.3 Control Quality

8.3 Control Quality

Key concepts in Quality Management

The effectiveness of quality management in any organization is presented as five level growth maturity as below is an interesting aspect to the current standardproject-quality-management

Trends and  Emerging Practices in Project Schedule Management

  • Customer Satisfaction
  • Continuous improvement
  • Management Responsibility
  • Mutually beneficial partnership with suppliers

Tailoring Consideration

The project manager will need to tailor the way quality management processes are applied in the following areas :

  • Policy compliance and auditing
  • Standards and Regulatory Compliance
  • Continuous improvement
  • Stakeholders engagement

ITTO Changes across the processes.

Plan Quality Management Plan

  • Process improvement plan as an auxiliary plan dropped. QMP scope should cover process improvement activities also
  • Test and inspection planning added as a new technique as most of the project involves some form of testing, reviews and inspections
  • The plan outputs will update the RTM with respect to test plan/script references and quality related new risks to risk register

Input

T&T

Output

Project charter

Expert judgment

Quality management plan

Project management plan
1. Requirements management plan
2. Risk management plan
3. Stakeholder engagement plan
4. Scope baseline

Data gathering
1. Benchmarking
2. Brainstorming
3. Interviews

Process improvement plan

Project documents
1. Assumption log
2. Requirements documentation
3. Requirements traceability matrix
4. Risk register
5. Stakeholder register

Data analysis
1. Cost-benefit analysis
2. Cost of quality

Quality metrics

EEF & OPA

Decision making
1. Multi criteria decision analysis

Project management plan updates
1. Risk management plan
2. Scope baseline

Data representation
1. Flowcharts
2. Logical data model
3. Matrix diagrams
4. Mind mapping

Project documents updates
1. Lessons learned register
2. Requirements traceability matrix
3. Risk register
4. Stakeholder register

Test and inspection planning

Meetings

Manage Quality

The scope of this process is expanded beyond quality assurance without altering the QA aspects

Definition: The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.

Benefits: It increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality. Manage Quality uses the data and results from the control quality process to reflect the overall quality status of the project to the stakeholders.

Tools and techniques :

  • Additional tools like Design for X, Problem solving and multi-criterion decision analysis are added
  • Quality improvement is added as a tool instead of auxiliary plan
  • Test and evaluation documents and quality reports are new additional documents

Input

T&T

Output

Project management plan
1. Quality management plan

Data gathering
1. Checklists

Quality reports

Project documents
1. Lessons learned register
2. Quality control measurements
3. Quality metrics
4. Risk report

Data analysis
1. Alternatives analysis
2. Document analysis
3. Process analysis
4. Root cause analysis

Test and evaluation documents

OPA

Decision making
1. Multi criteria decision analysis

Change requests

Data representation includes:
1. Affinity diagrams
2. Cause-and-effect diagrams
3. Flowcharts
4. Histograms
5. Matrix diagrams
6. Scatter diagrams

Project management plan updates
1. Quality management plan
2. Scope baseline
3. Schedule baseline
4. Cost baseline

Audits

Project documents updates
1. Issue log
2. Lessons learned register
3. Risk register

Design for X

Problem solving

Quality improvement methods

Control Quality

Control Quality has gone through few changes.

Input

T&T

Output

Project management plan
1. Quality management plan

Data gathering
1. Checklists
2. Check sheets
3. Statistical sampling
4. Questionnaires and surveys

Quality control measurements

Project documents
1. Lessons learned register
2. Quality metrics
3. Test and evaluation documents

Data analysis
1. Performance reviews
2. Root cause analysis

Verified deliverables

Approved change requests

Inspection

Work performance information

Deliverables

Testing/product evaluations

Change requests

Work performance data

Data representation
1. Cause-and-effect diagrams
2. Control charts
3. Histogram
4. Scatter diagrams

Project management plan updates
1. Quality management plan

EEF & OPA

Meetings

Project documents updates
1. Issue log
2. Lessons learned register
3. Risk register
4. Test and evaluation documents

Summary / Conclusion

Agile adoption plays a key role in improving quality due to early involvement of customer in the project life-cycle. In addition, frequent retrospectives help to improve based on lessons learned

Manage quality process acts as an umbrella process over control quality and implementing quality management activities as shown in the picture below

project_quality_management

Summary / Conclusion

Agile adoption plays a key role in improving quality due to early involvement of customer in the project life-cycle. In addition, frequent retrospectives help to improve based on lessons learned

Manage quality process acts as an umbrella process over control quality and implementing quality management activities as shown in the picture below

project_quality_management

Summary / Conclusion

Agile adoption plays a key role in improving quality due to early involvement of customer in the project life-cycle. In addition, frequent retrospectives help to improve based on lessons learned

Manage quality process acts as an umbrella process over control quality and implementing quality management activities as shown in the picture below

project_quality_management

No products in the cart.